Tidio
Live chat and AI chatbot platform — a Polish alternative to Drift.
About
Tidio is a Polish customer communication platform founded in Gdańsk in 2013, providing live chat, AI chatbots, email automation, and a helpdesk — all integrated in one tool. It is used by over 300,000 businesses globally, with a strong presence among European Shopify and WooCommerce stores. Tidio processes data in the EU with a GDPR DPA available for all plans. Its Lyro AI chatbot can resolve up to 70% of common support queries automatically. Tidio offers a generous free tier and is particularly popular as an affordable entry-level live chat solution for European e-commerce businesses.
Details
- Founded
- 2013
- Headquarters
- Szczecin, Poland