Customer Support
3 EU-headquartered customer support companies on EU Alts — including Tidio, Userlike, and Crisp. Every listed provider is founded or based in Europe, giving you a GDPR-compliant customer support option that is not subject to the US CLOUD Act.
TidioLive chat and AI chatbot platform — a Polish alternative to Drift.
UserlikeGDPR-compliant live chat and messaging for websites — a German alternative to Intercom.
CrispCustomer messaging platform with live chat, chatbots and helpdesk — a European alternative to Intercom.
Frequently asked questions
What are the best EU-built Customer Support tools?
EU Alts lists 3 EU-headquartered Customer Support companies — including Tidio, Userlike, and Crisp. All are founded or based in Europe (from France, Germany, and Poland), giving you GDPR-compliant alternatives to US Customer Support software with data stored within EU jurisdiction.
Which Customer Support startups should I shortlist first?
Three picks worth shortlisting first: Tidio (Poland) — Live chat and AI chatbot platform — a Polish alternative to Drift.; Userlike (Germany) — GDPR-compliant live chat and messaging for websites — a German alternative to Intercom.; Crisp (France) — Customer messaging platform with live chat, chatbots and helpdesk — a European alternative to Intercom..
Are Customer Support tools from EU companies GDPR-compliant?
EU-headquartered Customer Support providers are subject to the GDPR by default and cannot be compelled to hand over your data under the US CLOUD Act. The Customer Support startups on this page are based from France, Germany, and Poland, all within EU jurisdiction, which makes them a safer default for European businesses handling personal data.
How do I switch to a GDPR-compliant Customer Support alternative?
Start by identifying which EU-based Customer Support tools match your feature requirements from the list above. Most EU providers offer free trials and data migration guides to help you move from US-based incumbents. For a Customer Support switch specifically, check what data export formats your current tool supports and whether the EU alternative offers an importer.