Doctolib
✓ Verified by EU AltsOnline appointment booking and teleconsultation platform for healthcare providers.
Overview
Doctolib is a Paris, France-based European company building healthtech and saas software since 2013. Despite its EU base, EU Alts has verified that Doctolib is independently owned, with its ultimate ownership based in France, and hosts customer data with Amazon Web Services (AWS), via AWS Sarl (Luxembourg subsidiary of Amazon.com, Inc., USA) in France / Germany (Frankfurt) — EU region, so it may still fall under the reach of the US CLOUD Act — worth weighing against well-known US incumbents on this specific point.
Why European teams pick Doctolib
Teams in Europe still consider Doctolib for its healthtech product and France presence, operating since 2013, but unlike a fully EU-owned provider, Doctolib is independently owned, with its ultimate ownership based in France, and hosts customer data with Amazon Web Services (AWS), via AWS Sarl (Luxembourg subsidiary of Amazon.com, Inc., USA) in France / Germany (Frankfurt) — EU region — so it does not fully avoid US CLOUD Act exposure the way some other alternatives to well-known US incumbents do.
See more EU healthtech tools or browse other startups from France.
About
Doctolib is a French digital health platform founded in Paris in 2013 and now the largest healthcare appointment booking platform in Europe, with over 80 million patients and 350,000 healthcare professionals across France, Germany, and Italy. It provides online appointment booking, teleconsultation (video appointments), patient medical records, and practice management tools. Doctolib stores all health data on dedicated, isolated servers in France and Germany under HDS certification — the highest data protection standard for health data in the EU. It has been instrumental in managing vaccine appointment bookings across France.
Details
- Founded
- 2013
- Headquarters
- Paris, France
- Ownership
- Independently owned (France)
- Hosting
- Amazon Web Services (AWS), via AWS Sarl (Luxembourg subsidiary of Amazon.com, Inc., USA), France / Germany (Frankfurt) — EU region
- CLOUD Act
- Exposed
- Verified
- 2026-07-31
- Last checked
- 2026-07-31
- Company size
- 200+ employees
Categories
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Frequently asked questions
What does Doctolib do?
Doctolib is online appointment booking and teleconsultation platform for healthcare providers. It is listed under healthtech and saas on EU Alts because its core functionality serves teams looking for a European healthtech tool with EU data residency, typically as a switch away from well-known US incumbents.
Is Doctolib GDPR compliant?
Doctolib is headquartered in Paris, France and processes user data under the GDPR by default. Customer data processing is supervised by France's data protection authority, the Commission nationale de l'informatique et des libertés (CNIL). However, EU Alts has verified that Doctolib is independently owned, with its ultimate ownership based in France, and hosts customer data with Amazon Web Services (AWS), via AWS Sarl (Luxembourg subsidiary of Amazon.com, Inc., USA) in France / Germany (Frankfurt) — EU region, which means — unlike a fully EU-owned provider — it may still be reachable under the US CLOUD Act, similar to well-known US incumbents in that respect.
How do teams switch from well-known US incumbents to Doctolib?
Teams evaluating a move from well-known US incumbents to Doctolib should note: Doctolib is independently owned, with its ultimate ownership based in France, and hosts customer data with Amazon Web Services (AWS), via AWS Sarl (Luxembourg subsidiary of Amazon.com, Inc., USA) in France / Germany (Frankfurt) — EU region, so this switch narrows but may not fully close the US CLOUD Act gap. Weigh that against the healthtech workflow fit before treating it as a complete Schrems II fix.
Where is Doctolib based?
Doctolib is headquartered in Paris, France. The company was founded in 2013. Its main website is https://www.doctolib.fr.