Doctolib
Online appointment booking and teleconsultation platform for healthcare providers.
Overview
Doctolib is a Paris, France-based European company building healthtech and saas software since 2013. As an EU-headquartered provider, Doctolib operates under GDPR and is outside the reach of the US CLOUD Act, making it a privacy-friendly alternative to well-known US incumbents for European teams.
Why European teams pick Doctolib
Teams in Europe pick Doctolib when they want a healthtech provider that bills in EUR, supports their local data-protection officer requirements, and keeps customer data under France law, operating since 2013. Compared with well-known US incumbents, Doctolib avoids cross-border data transfers under Schrems II and the US CLOUD Act, which is often the deciding factor for European procurement and legal teams.
See more EU healthtech tools or browse other startups from France.
About
Doctolib is a French digital health platform founded in Paris in 2013 and now the largest healthcare appointment booking platform in Europe, with over 80 million patients and 350,000 healthcare professionals across France, Germany, and Italy. It provides online appointment booking, teleconsultation (video appointments), patient medical records, and practice management tools. Doctolib stores all health data on dedicated, isolated servers in France and Germany under HDS certification — the highest data protection standard for health data in the EU. It has been instrumental in managing vaccine appointment bookings across France.
Details
- Founded
- 2013
- Headquarters
- Paris, France
Categories
Other EU startups like Doctolib
- LiveblocksFrance — APIs for adding collaborative real-time features to your app — a French alternative to Firebase Realtime.
- BaserowNetherlands — Open-source no-code database and Airtable alternative — built in the Netherlands.
- ImateFrance — European AI image generation platform.
- DatawrapperGermany — Create embeddable charts and maps without coding — a German alternative to Tableau.
- TidioPoland — Live chat and AI chatbot platform — a Polish alternative to Drift.
- UserlikeGermany — GDPR-compliant live chat and messaging for websites — a German alternative to Intercom.
Frequently asked questions
What is Doctolib?
Doctolib is a French digital health platform founded in Paris in 2013 and now the largest healthcare appointment booking platform in Europe, with over 80 million patients and 350,000 healthcare professionals across France, Germany, and Italy. It provides online appointment booking, teleconsultation (video appointments), patient medical records, and practice management tools. Doctolib stores all health data on dedicated, isolated servers in France and Germany under HDS certification — the highest data protection standard for health data in the EU. It has been instrumental in managing vaccine appointment bookings across France.
What does Doctolib do?
Doctolib is online appointment booking and teleconsultation platform for healthcare providers. It is listed under healthtech and saas on EU Alts because its core functionality serves teams looking for a European healthtech tool with EU data residency, typically as a switch away from well-known US incumbents.
Is Doctolib a good European healthtech alternative?
Doctolib is a fit for European businesses evaluating healthtech options where data residency and GDPR alignment matter — typical buyers include EU-based SaaS teams, public-sector projects, regulated industries (healthcare, finance, legal), and any organisation that needs to demonstrate that customer data does not leave the EU. It also overlaps with saas use cases.
Is Doctolib GDPR compliant?
Doctolib is headquartered in Paris, France and falls under EU jurisdiction, so it processes user data under the GDPR by default. Customer data processing is supervised by France's data protection authority, the Commission nationale de l'informatique et des libertés (CNIL). Because the company is not US-incorporated, it is not subject to the US CLOUD Act — meaning US authorities cannot compel Doctolib to disclose customer data the way they can with well-known US incumbents. For European buyers, that often simplifies DPIA paperwork and standard contractual clauses.
How do teams switch from well-known US incumbents to Doctolib?
Most teams move to Doctolib from well-known US incumbents because they want EU data residency without giving up the core healthtech workflow. Doctolib's France base means a single jurisdiction for both the company and (typically) its hosting infrastructure, so you can drop Schrems II transfer impact assessments for this part of your stack. Plan the migration in stages: export your data from the US incumbent, pilot Doctolib with a small team, then move the rest once the integration coverage you need is confirmed.
Where is Doctolib based?
Doctolib is headquartered in Paris, France. The company was founded in 2013. Its main website is https://www.doctolib.fr.